Table of Contents
Some people had ordinary grades at school, yet talking with them leaves you with an unmistakable sense of intelligence.
When you struggle to find a word, they wait. In a busy workplace, they notice who needs help. They leave a sensitive subject alone in front of others, then quietly check in on the way home. You may know nothing about their education, but you notice how much they see.
Conversely, someone whose knowledge impresses you can hurt you with a careless remark. Turning this contrast into a contest between people who did well at school and people who did not would obscure what matters. We can respect academic achievement while expanding the ways we recognize people's abilities.
1. What academic achievement measures: valuable information, not a complete portrait
Academic ability concerns the knowledge and skills acquired through learning, and the ability to use them to solve problems. It is more than a stock of memorized facts. Japan's education ministry describes goals including knowledge and skills, thinking, judgment and expression, and dispositions toward learning and personal development. School education itself has broad ambitions.[1]
An individual examination measures what someone demonstrates within a particular syllabus, format, and time limit. Questions testing reading, calculation, or argument have real value, but they do not measure whether someone notices a friend's silence. Japan's standardized deviation score, or hensachi, indicates a student's position within the distribution of scores for that test-taking group, which is a different thing from a ranking of whole human beings.
School grades and examination scores are not identical either. In longitudinal research with American middle school students, IQ was more strongly related to changes in standardized achievement scores, while self-control was more strongly related to changes in report card grades. An assessment incorporating homework and everyday conduct captures a different combination of abilities from a single test.[2]
We need not dismiss marks: they record real learning. But when reading a score, we should also ask what was measured, and under what conditions.
2. Knowledge, cognitive ability, and intelligence: untangling related words
The Japanese word chisei, often translated as intelligence or intellect, has no single agreed definition in psychology. Here, I use it broadly to mean using knowledge and cognitive abilities to understand situations and other people, and to reconsider one's judgments. The distinctions below are a reading guide; they do not imply that each ability occupies an independent box.
| Term | Meaning used here | Everyday example |
|---|---|---|
| Academic ability | Understanding learned material and applying it to tasks | Reading a passage and answering with evidence |
| Knowledge | Acquired information and concepts | Knowing how a system works or what a word means |
| Cognitive intelligence | Abilities involved in reasoning, learning, and understanding | Finding a pattern in an unfamiliar problem |
| Thinking and judgment | Examining reasoning and choosing under particular conditions | Setting priorities when a problem has no single right answer |
| Cultivation and perspective | Connecting knowledge with historical and social context | Recognizing that one's own assumptions are not universal |
| Communication | Checking understanding and adjusting how one communicates | Asking again, rephrasing, or allowing time for explanation |
| Social intelligence | Understanding intentions, relationships, and social circumstances | Considering why someone finds it hard to speak in a meeting |
The Japanese word carries one more distinctive nuance. When people say someone “has chisei,” they often have in mind less the quantity of that person's knowledge than the grace of their words and conduct. It sits close to what English might call character or refinement. This article uses the word with that nuance included.
A rich vocabulary can help distinguish anxiety, frustration, and uncertainty within the feeling “I don't like this.” Logical thinking can separate an event from a conclusion drawn about it. Observation helps us notice changes; regulating emotion can help us respond without throwing those observations at someone. Each of these supports graceful conduct from below.
Talking a great deal or using difficult words does not, by itself, show deep understanding. Can someone translate what they know into language another person can use? Can they acknowledge what they do not know? This is where possessing knowledge and using it well begin to diverge.
3. Education and intelligence: a relationship, not a personal guarantee
Cognitive ability and school performance are clearly related. A 2015 meta-analysis combined 240 independent samples involving 105,185 participants. After correcting for measurement error and other factors, it estimated a correlation of about 0.54. Higher cognitive ability was associated with higher grades: a substantial finding that deserves to be taken seriously (it does not mean that “54 percent of people are intelligent”).[3]
Still, a relationship involving grades cannot be relabeled as a relationship between university names and character. Educational credentials record a person's route through education and attainment; opportunities to study and practical circumstances also shape that route.
When a highly educated person can read specialist material or construct a complex argument, accumulated learning matters. But when and why that ability is used is another question. The same resources can support an explanation that helps someone understand, or an argument devoted to defending one's own position.
A research review by Stanovich and colleagues found very little relationship between intelligence and myside bias: evaluating evidence in ways favorable to one's existing opinions. High cognitive ability, on its own, offers limited protection against this kind of bias.[4]
What follows is my own view. Some people who graduated from highly ranked schools can still say things that trample on someone's feelings without a second thought. I do not consider that intelligent in any essential sense. How will that remark make the other person feel? Could it hurt them far more deeply than the speaker realizes? The intelligence needed to ask those questions is simply not at work in that moment.
If someone says such things knowingly, it may be a matter of character rather than intelligence. But as the previous section noted, the Japanese word for intelligence already stands close to character. To me, being able to imagine another person's pain and refusing to trample on it look like two sides of the same ability.
Before adding another explanation, notice who has not been able to speak. Where we direct attention can reveal something different from how much we know.
4. What “they mean well” really means: noticing feelings, and the role of language
“They're a lovely person, but they don't quite pick up on things.” Remarks like this are common at work and at home, and usually the person really does mean well. So why do they mean well and still miss things? My working explanation is that, in that moment, the mental work of noticing is not running. The problem is not malice; the other person's changes simply do not register as information.
Noticing is itself mental work. When a colleague gives a short answer, you consider whether they are tired, in a hurry, or unsure what you meant before deciding they are angry. That requires holding information in mind, temporarily setting aside your own interpretation, and trying another explanation.
Empathy research distinguishes cognitive empathy, understanding another person's state, from affective empathy, sharing or resonating with another person's feelings. A meta-analysis of 18 studies involving 6,006 people found correlations with executive function, which helps regulate attention and behavior, of 0.20 for cognitive empathy and 0.09 for affective empathy. The associations existed but were small, too small to support a claim as simple as “kind people have faster minds.”[5]
A mathematical mind, or a verbal one?
What kind of intelligence, then, does noticing resemble? My own sense has long been that it is closer to the verbal, language-arts side of the mind than to the mathematical side. Taken together, the research supports a good part of that intuition.
- Children's language ability predicts later understanding of other minds. A meta-analysis of 104 studies with 8,891 children under seven found a moderate-to-large relationship between language ability and false-belief understanding: recognizing that other people can hold beliefs different from one's own. Earlier language predicted later false-belief understanding more strongly than the reverse.[6]
- Understanding emotions is linked to knowledge-based intelligence. The ability to perceive, understand, and regulate emotion (ability emotional intelligence) can be placed as a distinct domain within the structure of human intelligence.[7] Within it, tasks measuring emotional understanding tend to relate more strongly to crystallized intelligence, which reflects vocabulary and knowledge, than to fluid reasoning.[8]
On the other hand, it is not as simple as “better language-arts grades mean better noticing.” A meta-analysis of the Reading the Mind in the Eyes Test, which asks people to infer feelings from photographs of the eye region, found a small correlation with intelligence (0.24, across 77 effect sizes and 3,583 participants), with verbal and nonverbal abilities contributing equally.[9] Brain research also shows that the network active when we reason about others' thoughts is distinct both from the language network and from regions supporting mathematical and logical reasoning. Some people with severe aphasia, who have lost almost all language, can still reason about what others think.[10]
Putting this together, the foundation of noticing seems to be less a language-arts test score than knowledge about people, built up through words and stories: vocabulary that distinguishes feelings, stories depicting similar situations, and what others have told us about their lives. The more of it we have, the easier it becomes to find meaning in small changes in the person in front of us.
There is a caution here. Making the ability to “read the room” the sole standard risks mistaking differences in culture, language, developmental characteristics, or anxiety for lack of ability. Someone who finds indirect cues difficult may still ask, “What would you like me to do?” Consideration often lies less in guessing someone's mind than in accepting their answer.
5. A split-second judgment: quick thinking is built from experience
It may be presumptuous, but let me describe something from my own experience. There are moments in conversation that, looking back, I feel I handled well: when I listened without interrupting, or when I swallowed something I was about to say. Reflecting on those moments afterward, I realize that many things were happening in my mind at once.
The other person's expression and tone of voice. The flow of the conversation so far. Words that hurt me once, when I was in a similar situation. A kind remark someone else offered when I needed it. All of these surfaced together; I put myself in the other person's position and decided, “Listen now rather than advise,” or “Leave that joke unsaid.” It took a fraction of a second.
That is quick thinking in the truest sense. It is also a judgment drawing on everything experience has taught. Psychologists Daniel Kahneman and Gary Klein identified two conditions under which intuition becomes a reliable skill: an environment with enough regularity, and an opportunity to learn those regularities through practice and feedback.[11] Social quick-wittedness can be understood the same way, as pattern recognition built up through experience.
This view also explains the well-meaning person who misses things. In relationships, feedback is hard to come by. Many people who are hurt do not say, “That remark stung.” They quietly keep their distance. If the material for learning never arrives, a person can repeat the same remark for years. People who are attentive tend to be the ones who go looking for feedback that would otherwise never reach them.
Holding words back also takes mental work. Stopping a thought before it becomes speech is the job of inhibition, a core part of executive function. Then there is the work of examining what you did not say. Research on cognitive reflection has examined the capacity to scrutinize an answer that first comes to mind.[12]
Speed is not always right. Asked in a meeting why sales have fallen, one person immediately says, “Our advertising is weak.” Another first checks customer numbers, spending per customer, and the period being compared. The second person is choosing what needs to be checked. Listening works the same way: asking partway through, “Would you like me to listen, or help think through what to do?” involves holding back the impulse to supply an answer and checking what the other person needs. When quick thinking grounded in experience meets the care to pause when necessary, people experience us as thoughtful.
Leaving room for someone to continue can be more useful than immediately supplying an answer. A short silence can make time for understanding.
6. What if learning had arrived at another time? Keeping possibilities open
Some people are resourceful at work and attentive to others, yet never became absorbed in schoolwork. If they had discovered the pleasure of learning at another time, with adequate support, might their educational path have been different?
Years of education do more than reflect abilities someone already possesses. A 2018 meta-analysis examined 42 datasets involving more than 600,000 people, drawing on designs including changes in schooling policy. It estimated roughly one to five additional IQ points per extra year of education. This is evidence that education can raise cognitive ability itself.[13]
It is not a promise that everyone gains the same amount from an extra year, nor a number that applies directly to an adult's independent study. Still, if learning develops ability, there is no reason to treat past grades as a lifelong ceiling.
Learning conditions also differ. Among 15-year-olds in Japan in PISA 2022, students in the top quarter of socioeconomic background scored, on average, 81 mathematics points above those in the bottom quarter. The Japanese sample included 5,760 students at 182 schools. The figure does not directly estimate a causal effect of family background, but it gives us reason to look beyond individual attributes when interpreting achievement.[14]
We cannot prove of any individual that they “would have attended an elite university.” But different timing, interests, support, and living conditions could have led to different credentials. That is why I would rather not judge untested abilities from the credentials someone happens to hold.
7. Can intelligence develop? How we relate to others can also be practiced
Alongside research on education and cognitive abilities, researchers have studied training in emotional intelligence. A 2019 meta-analysis of 58 studies found average improvements in measured emotional intelligence after training. Published studies reported larger effects than dissertations, however, and better scores do not necessarily mean changed behavior in daily life.[15]
Reading fiction has also been studied as a way to build the knowledge about people described in Section 4. A meta-analysis of 14 studies found that people who read fiction performed slightly better on social-cognition tasks than those who read nonfiction or nothing (an effect size of about g = 0.15). The effect is small, but it suggests that following other people's inner lives through words supplies material for noticing.[16]
The following are my practical suggestions informed by this discussion, not interventions validated as a package by those studies.
- Separate observations from interpretations. “There has been no reply” is an observation. “They don't respect me” is one possible interpretation.
- Rephrase and check. Ask, “So you need to know what happens next, more than you need extra time?” Revise your understanding if the answer is no.
- Go looking for feedback. Ask someone you trust, “Did that come across as harsh?” As Section 5 showed, intuition grows only from the answers that come back.
- Read lives you have not lived. Novels and other people's accounts introduce circumstances beyond your own experience, along with vocabulary for telling feelings apart.
This is not a scorecard demanding constant serenity. On a day when you are too tired to listen, you can say you need to rest and return to the conversation. Recognizing your own limits can also help protect a relationship.
Returning to learning does not require following the path suggested by old report cards. Today's curiosity can provide a fresh starting point.
8. A question that remains in the AI era: whom will the answer serve?
If AI can produce explanations and draft prose, does remembering things cease to matter? Reading ability and basic knowledge help us notice mistakes and missing assumptions in its output. Academic skills provide foundations for thinking with tools.
A study published in 2025 tested GPT-4-based mathematics support with nearly 1,000 high school students in Turkey. Support resembling a conventional chat interface improved performance during practice, but students subsequently performed worse than the non-AI group on an exam without AI. A version designed to avoid simply giving answers substantially mitigated that harm. The experiment shows that obtaining an answer and being able to solve a problem yourself are different things.[17]
The same holds for how we treat people. AI can polish an apology email into courteous prose. But noticing what actually hurt the other person, and deciding what responsibility to accept, remain the writer's work. The easier it becomes to polish words, the more visible the difference in the noticing that comes before them is likely to be.
Think back to the person at the beginning: the one who waited, without hurrying you, when you struggled to find a word. In that person's mind, too, something must have happened in a fraction of a second: reading your expression, drawing on past experience, and deciding, “Wait for now.” It appears on no report card, but it is unmistakably the work of a mind.
Academic ability is part of intelligence, but it is not the whole of it. Credentials and test rankings provide one clue to a person. To learn more, we should attend to what they notice, how they listen, and which words they choose to hold back, as well as what they remember.
Looking beyond scores does not diminish learning. It helps us recognize abilities in people that we had not yet seen.
References
- [1]Ministry of Education, Culture, Sports, Science and Technology, Japan. Educational competencies and individually optimized and collaborative learning. Official guidance, in Japanese ↩
- [2]Duckworth, Quinn & Tsukayama (2012), What No Child Left Behind Leaves Behind. Longitudinal research with American middle school students; not a rule automatically applicable to Japanese schools. Full paper ↩
- [3]Roth et al. (2015), Intelligence and school grades: A meta-analysis. 240 samples; 105,185 participants; corrected correlation of 0.54. Publisher abstract ↩
- [4]Stanovich, West & Toplak (2013), Myside Bias, Rational Thinking, and Intelligence. This does not mean every cognitive bias is unrelated to intelligence. Research abstract ↩
- [5]Yan et al. (2020; first published online in 2019), A meta-analysis of the relationship between empathy and executive function. Abstract ↩
- [6]Milligan, Astington & Dack (2007), Language and Theory of Mind: Meta-Analysis of the Relation Between Language Ability and False-belief Understanding. Child Development, 78(2). The relationship remained significant when age was controlled. Abstract ↩
- [7]MacCann, Joseph, Newman & Roberts (2014), Emotional Intelligence Is a Second-Stratum Factor of Intelligence. Emotion, 14(2). 688 college and community college students; based on ability tests, not self-report “EQ” questionnaires. Abstract ↩
- [8]Völker (2020), An Examination of Ability Emotional Intelligence and Its Relationships with Fluid and Crystallized Abilities in a Student Sample. Journal of Intelligence, 8(2). Includes a review of earlier findings. Full paper ↩
- [9]Baker, Peterson, Pulos & Kirkland (2014), Eyes and IQ: A meta-analysis of the relationship between intelligence and “Reading the Mind in the Eyes”. Intelligence, 44. DOI ↩
- [10]Fedorenko & Varley (2016), Language and thought are not the same thing: evidence from neuroimaging and neurological patients. Annals of the New York Academy of Sciences. Full paper ↩
- [11]Kahneman & Klein (2009), Conditions for intuitive expertise: A failure to disagree. American Psychologist, 64(6). Abstract ↩
- [12]Frederick (2005), Cognitive Reflection and Decision Making. Original paper ↩
- [13]Ritchie & Tucker-Drob (2018), How Much Does Education Improve Intelligence? A Meta-Analysis. Full paper ↩
- [14]OECD (2023), PISA 2022 Results, Country Note: Japan. Survey of 15-year-old students conducted in 2022. Country note ↩
- [15]Mattingly & Kraiger (2019), Can emotional intelligence be trained? A meta-analytical investigation. Research record and abstract ↩
- [16]Dodell-Feder & Tamir (2018), Fiction reading has a small positive impact on social cognition: A meta-analysis. Journal of Experimental Psychology: General. 14 studies; 53 effect sizes. Abstract ↩
- [17]Bastani et al. (2025), Generative AI without guardrails can harm learning: Evidence from high school mathematics. A GPT-4 intervention study, not an evaluation of every current AI product. Full paper ↩

NEW NOVEL 2026/08/01
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